Q:What is the mode of transportation?
A:By sea,
(1). CIF port-to-port shipment.
(2).FOB Shenzhen
(3).Door-to-door transportation.(DDP)
(4).EXW
It is transparted by disassembly or assembly.
Q:What is the warranty policy?
A waranty period is 1 year, no one will damage it. Xyan can ship parts to customers when needed
for futuremaintenance.We will provides life time technical support.
Q:What is a shipping port?
A:Guangdong Province,China
Q: Are you a trading company or a manufacturer?
A:We are a professional acoustic office pod factory in China We focus on the design and production of office pods.
Q:How to trust us before payment?
A: we are a gold supplier of Alibaba lf we have any dishonest business records, we will be punished the most severely by Alibaba Quality,integrity and first-class customer service are the three most fundamental elements of our success.
Q: How to place an order?
A:Sample purchase process: We will prepare a purchase invoice for you after all your required payment methods and delivery addresses are clear. Then, we will arrange sample production after confirming the payment, and then ship the samples to you. Bulk order purchase process:50% prepaid to start production,and the balance is completed before shipment. Bulk order purchase process:50% prepaid to start production, and the balance is completed before shipment.
Q: Can you provide booths with local voltage standards?
A:Of course, we will provide different input voltages and plugs and sockets according to the standards of different countries.
Voltage:110V-240V,
Plugs and sockets.EU/US/UK standards.
Q: How to calculate the shipping cost?
A: Since it is a large and bulky item, the shipping fee is different for each region, and the system cannot calculate it,
so the default free shipping template is used. if you need to know the specific freight, please contact customer
service to provide the specific address,we will calculate it for you
